Way Out In Left

tuesday january 30, 2001

(Congratulations, You've Been Promoted To Customer...)

Whenever I tell someone that I manage a CVS/Pharmacy, one of the inevitable questions is, "Do you get to fire people?"  Well, of course I do.  I'm the boss.  Firing, as well as hiring, is part of my job.  And do you know what?  It's one of my favorite parts of my job too.  Am I evil and depraved?  Yes, but that's not the point......

As managers go, I'm actually a pretty wussy boss.  I admit it.  I tend to let a lot of employees get away with shit that they probably shouldn't get away with.  Lateness, jacking around, picking their nose in front of customers, that kind of thing.  But in my defense, my managing style is geared towards the quality employees.  If I have an employee who I think can be a star, I'll do everything I can to make and keep them happy.  And, on the flip side, since I always try to be fair, I end up keeping the slacker employees happy as well.  So be it.  The way I look at it, I'd rather get the most out of my good employees and deal with the bad ones the best I can, rather than get next to nothing out of everyone.  Hey, it's just my style. It doesn't always work, but it keeps the store running above average, if nothing else.

So that being said, now you can see why canning certain people gives me great amounts of joy (only if, of course, they're not one of the good ones).  I even fired one slack-ass on her birthday.  I still see her standing there out in front of the store, balloons in hand, tears running down her face, waiting for her ride.  That's what she gets for sneaking out 3 hours early on her Saturday night shift.  Hehehehe.  Revenge is mine, sayeth the Glenn.

And this past Sunday, I had one of my better firings.  On the Pretty Scale, I give it about a 4, but on the Effectiveness Scale, I score it a big 10.  On my vacation, one of my day people Denise was arrested (which is whole other story, certainly) and ended up in jail for a week and a half.  Now, since I had no idea when or if she was going to get out, I hired someone else to take her spot.  Well, on Sunday she suddenly showed up to talk to me.  She explained to me that the whole thing was a big mix-up and, being the fair boss that I am, I told her that even though I hired someone else, I'd let her know if I could squeeze her back into the schedule.  She wasn't particularly thrilled with this, but I think she understood.  Although she definitely fell into the Slacker Employee category, I was considering giving her a second shot.  I told her I'd call her later in the week and that was that.  Innocent enough.

But then the proverbial shit was about to hit the proverbial fan.  Ten minutes after she left, Maria, one of my assistants, walked in for her 2-10 shift.  And she wasn't at all happy.  Denise had confronted her in the parking lot and let her have it.  She called Maria a fat bitch and said Maria cost her her job and that she was going to sue her ass off for that.  Apparently, Maria was the one who gave the police Denise's home phone number and address (Hey, they have a gun and a badge.  The police get anything they want and that's the policy).  So needless to say, Maria was quite shaken up.  And, to make matters worse, Denise was still in the parking lot, this time jawing with another one of my employees who just got off work.  When I heard that, I bolted out the front doors into the parking lot to put an end to this whole shitburger.

Glenn:  "Can you tell me what the fuck you just said to Maria?"

Denise:  "Nothing.  I'm just talking to Carolyn."

Glenn:  "Yeah, right.  You confronted one of my assistant managers so now you're fucking fired!  Now get the hell out of here!"

Denise:  "I don't have to go anywhere!  I'm not on CVS property anymore!"

Glenn:  "I don't give a shit where you are!  You have 10 seconds to get out of this parking lot
     before you get arrested again!"

Denise:  "Are you threatening me?"

Glenn:  "It sure sounds that way, doesn't it?  Let me say it again, get the fuck out of here!"

And with that, she left.  Hopefully, never to be seen again.  Like I said, it wasn't pretty, but it sure was effective.  And although I was pretty worked up for a good hour afterwards, I'm smiling about it now.

Hehehehe.  It's good to be the boss.

 



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